Feedback for Exemptions and Exclusions Under the Employment Standards Act

Pharmacist  ·  Dec. 4, 2017

I strongly agree with removing the exemption. Pharmacists are humans, not machines. It is no secret that in the last several years, the traditional pharmacy landscape has become swallowed by big box stores/corporations and no longer pharmacist-majority owned at the senior management level. In addition, government cuts to pharmacy services and a heavily saturated market of practicing pharmacists have combined to create a competitive working environment that is largely focused on profits rather than patient care. Pharmacists are expected to work long/irregular hours without any breaks while taking on several expanded scope services with no extra compensation. If pharmacists don't meet these expectations, they are easily replaced by someone else.

It is very difficult to be an effective and compassionate pharmacist when these forces are all on your shoulders. It has created an environment with pressure to meet flu shot / med checks quotas rather than creating the optimal environment for patient care. With an unstable job and pressure for profits/quotas, the last thing you have time to worry about is a chance to drink water or use the bathroom.

While the law may have been legitimately used in the prior traditional pharmacy landscape, it is not relevant today - particularly in the retail sector. Unfortunately, these exemptions are clearly and openly being abused by many (big box) pharmacies to get the most out of its employees without regard for their own well being and ability to service their patients as a healthcare professional. It would be a huge disservice to patient safety and patient care if these exemptions remain.

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