Feedback for Implementation of Continuous Quality Assurance for Medication Safety

Pharmacist  ·  April 17, 2017

Dangerous, however, will be the aspect that in not being "punitive" it creates an acumen that suggests to the public that we accept errors occurring as being part of our professional practice. That should never exist, and so I would state that this process CANNOT BE A FACTOR IF A MEMBER OF THE PUBLIC legitimately pursues their right to file a complaint with the College. You cannot have that process then "temper" the consideration by saying "oh, they self-reported so we have to consider that as a mitigating factor in our decision." If that is going to happen, then this has to be reviewed because for internal "future prevention" purposes/system checks -- ok. But not to influence the complaint process in any way.

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