To initiate a complaint, please follow these important steps. All information gathered as part of a College investigation needs to be documented; therefore, your complaint and other supporting information must be in writing.

Step #1: Review the Complaints Process

Step #2: Print and Complete the Complaint Form (signature required)
Please print out the complaint form, complete, sign, and attach documentation and details of complaint as required.

Step #3: Attach detailed description of complaint in writing
Please provide on a separate sheet, a detailed description of your complaint, including the following for each incident that is being reported:

• Specific date(s) of occurrence
• Name or description of witnesses to the occurrence
• Detailed description of occurrence
• Have your concerns been brought to the attention of the pharmacist? If so, what was the outcome?