To initiate a complaint, please follow these important steps. All information gathered as part of a College investigation needs to be documented; therefore, your complaint and other supporting information must be in writing.

Step #1: Review the Complaints Process

Step #2: Print and Complete the Complaint Form (signature required)
Please print out the complaint form, complete, sign, and attach documentation and details of complaint as required. If desired, you can scan and e-mail the completed and signed complaint form.

Step #3: Attach detailed description of complaint in writing
Please provide on a separate sheet, a detailed description of your complaint, including the following for each incident that is being reported:

• Specific date(s) of occurrence
• Name or description of witnesses to the occurrence
• Detailed description of occurrence
• Have your concerns been brought to the attention of the pharmacist? If so, what was the outcome?