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All personal information you provide to your pharmacist and pharmacy staff is kept confidential and is securely stored.

Your pharmacist and pharmacy staff must follow strict rules on patient confidentiality.


Principle Three of the Code of Ethics states:

"The pharmacist preserves the confidentiality of information about individual patients acquired in the course of his or her professional practice, and does not divulge this information except where authorized by the patient or required by law."

Pharmacists protect their patients by serving them in a private and confidential manner. Pharmacists do not divulge information that identifies the patient, except in instances in which there is a compelling need in the pharmacist’s professional judgement to share information to protect the patient or another person from harm, or when authorized by the patient or required by law.

Remember: As a patient, you can also choose to give your pharmacist permission to provide your personal information to other professionals that you identify.