You have the right to choose the best pharmacist and pharmacy for you and your family. You have the right to ask your pharmacist to talk to you in a private or quiet area of the pharmacy to discuss your medications You can ask your pharmacist to set aside more time to meet with you if you have more questions about your health and medicines You have the right to be assured that all of your personal information is kept confidential by your pharmacist and all pharmacy staff You have the right to raise a concern or complaint about the care you have received with either your pharmacist or the pharmacist manager in your pharmacy You have the right to contact the Ontario College of Pharmacists to either inquire or submit a complaint (in writing) about the care that you have received from a pharmacist