New Video on Alternative Dispute Resolution (ADR)

Published Jan. 31, 2017, 10:05 a.m.

The College offers a voluntary and confidential program called Alternative Dispute Resolution, or “ADR,” which is ideal for resolving certain types of complaints. ADR is a form of mediation that is an alternative to the College’s formal complaints process.


Note: If a case is suitable for ADR, a College complaints officer will reach out to discuss whether or not you’d like to try and resolve your complaint through the ADR process.