New Video: How to File a Complaint

Published June 15, 2016, 3:07 p.m.

The College’s new video, “How to File a Complaint,” is designed to give you an overview of how to file a complaint about the care you or a loved one has received from a pharmacist or pharmacy technician in Ontario. In the video, you’ll learn about the steps you need to take to file a complaint and how the complaints process works, including what happens once the complaint is filed and the action(s) that can be taken.

Watch the video now: How to File a Complaint