Social Media Terms of Use

The Ontario College of Pharmacists (“the College”) uses social media (including but not limited to Facebook, LinkedIn, Twitter, and YouTube) to share information about the College and to communicate with practitioners, members of the public, and other stakeholders.

While the College welcomes user participation and engagement with our content, we reserve the right to edit our posts for clarification or to remove comments at our discretion.

Please also keep in mind that while we strive to reply to messages, please call or email the College for any urgent matters.

Users may have their content deleted or hidden, and/ or may be removed or banned from the College’s social media account(s) if the content they post is: abusive, obscene, uses offensive language, is misleading or false, discusses an ongoing investigation, includes hateful, defamatory or harassing remarks, constitutes spam, advertises services or products, is off-topic, includes personal or confidential information, breaches a law, standard, or rule, is posted without the necessary rights or licenses, encourages conduct that may or would constitute a criminal offence or give rise to civil liability, and/ or are contrary to the principles of the Canadian Character of Rights and Freedoms.

The submitter of comments and content is fully responsible for the comments and content posted; the College is in no way responsible for such comments and content nor for any information, references, links, opinions, claims, or advice in such comments and content, nor to collect, review, use, update, edit, retain, return, dispose of, share, circulate, act on, consider, or respond to, any such comments and content.

By using any of the College’s social media sites (including without limitation by posting any comment or content), each user agrees to indemnify the College and to hold the College harmless from any liability, loss, damage or expense, including without limitation professional and other fees and expenses, arising out of such user’s use of any of the College’s social media site(s), and any comments or content posted.

The information the College posts on its social media channels should not be considered official College policies or guidance. Users can access official College policies and guidelines on the College website.

Use of the College’s social media sites and their content is at each user’s own risk. All platforms and content is provided "as is." Users must not rely on any content published on or linked from our social media sites without first making their own enquiries to verify it is accurate, current and complete.

The College follows selected third-party social media accounts including stakeholders, members of the media, and practitioners. The College’s decision to follow or share content and/ or links from a particular user or organization should not be interpreted as endorsement of that user or organization, content of the post or website, or of any organization(s) linked to, or mentioned by the post.

The College recommends that all regulated healthcare professionals watch the e-Learning module, “Pause Before You Post: Social Media Awareness for Regulated Healthcare Professionals” which helps practitioners reflect on their own use of social media in personal and professional practice and establish risk management strategies to help maintain professional reputations and appropriate relationships in practice. Practitioners should adopt all of the best practices outlined in this e-Learning module and should consider them closely before participating on social media.