Frequently Asked Questions

How do I change the trading name of my pharmacy?

To change the trading name of a pharmacy, the Director Liaison of the pharmacy must submit a written request to the College (attn: Pharmacy Applications & Renewals) detailing the current trading name, address and accreditation number of the pharmacy, the new name by which the pharmacy will be known to the public and include a copy of the prescription label for the pharmacy with the new trading name.
Send all requests to pharmacyapplications@ocpinfo.com


How do I change my pharmacy’s dispensing fee?

To change the dispensing fee for a pharmacy, the Designated Manager or Director Liaison of the pharmacy must submit a written request to the College (attn: Pharmacy Applications & Renewals) detailing the name, address and accreditation number of the pharmacy, the current dispensing fee, the new dispensing fee and the effective date of the change.
Send all requests to pharmacyapplications@ocpinfo.com


How do I change my pharmacy’s operating hours?

To change the pharmacy’s operating hours, the Designated Manager or Director Liaison of the pharmacy must submit a written request to the College (attn: Pharmacy Applications & Renewals) detailing the name, address and accreditation number of the pharmacy, the new hours of operation and the effective date of the change.
Send all requests to pharmacyapplications@ocpinfo.com


Who can I contact if I have other questions?

Contact Pharmacy Applications & Renewals if you have questions or want more information about purchasing, relocating or opening a new pharmacy; changing the name of a Designated Manager; updating the list of staff authorized as narcotic signers; changing the pharmacy’s hours of operation; changing the pharmacy’s dispensing fees; completing the annual renewal; other questions about opening or operating a pharmacy in Ontario.
Email: pharmacyapplications@ocpinfo.com
Phone: 416-962-4861 ext. 3600
Fax: 416-847-8399