Shenouda, John

Hearing date: Dec. 5, 2017

Summary of Allegations

As a result of a referral by the Inquiries, Complaints and Reports Committee, it is alleged that Mr. Shenouda, as pharmacist and Designated Manager at Hollandview Pharmacy in Aurora, Ontario (the “Pharmacy”), and as a director and shareholder of the corporation that owns and operates the Pharmacy, committed professional misconduct in that

  • He disclosed personal health information of the Pharmacy’s patients by posting prescriptions on Facebook, without consent or other authorization, in respect of:
      1. [Patient 1], in or about February, 2016;
      2. [Patient 2], on or about February 20, 2015; and/or
      3. [Patient 3], on or about March 31, 2016;
  • He inappropriately consulted on Facebook about prescriptions for the Pharmacy’s patients, instead of with the physicians and other appropriate resources, in respect of:
      1. [Patient 1], in or about February, 2016;
      2. [Patient 2], on or about February 20, 2015; and/or
      3. [Patient 3], on or about March 31, 2016; and/or
  • On or before May 11, 2016, the Pharmacy’s website made the following offers:
      1. “Transfer your prescription today and get your gift”; and/or
      2. “Thursday Special – Hollandview Pharmacy waives the dispensing fee for all patients who do not have drug plans.”

In particular, it is alleged that he

  • Failed to maintain a standard of practice of the profession
  • Offered or distributed, directly or indirectly, a gift, rebate, bonus or other inducement with respect to a prescription or prescription services
  • Engaged in conduct or performed an act relevant to the practice of pharmacy that, having regard to all the circumstances, would reasonably be regarded by members as disgraceful, dishonourable or unprofessional