About Your Pharmacy

Community Pharmacies

Your community pharmacy, regardless of its location, is accredited by the Ontario College of Pharmacists and inspected regularly to ensure that it meets all provincial and federal laws governing dispensaries, drug handling and community pharmacy standards. All community pharmacy owners, whether they are pharmacists or non-pharmacists, must also meet the same regulations and standards to operate a community pharmacy. Additionally, all pharmacists and pharmacy technicians practicing in the pharmacy are accountable to the College.


Hospital Pharmacies

In 2015, the Ontario College of Pharmacists is expected to gain the authority to accreditand inspect pharmacies within public and private hospitals in the same manner it currently accreditsand inspects community pharmacies. While hospital pharmacies are not open to the public, they service many patients and must meet relevant standards similar to the requirements of community pharmacies — ensuring the safe, effective and ethical delivery of pharmacy services in all settings across the province. Additionally, all pharmacists and pharmacy technicians practicing in hospital pharmacies are accountable to the College. Read more information on the College’s oversight of hospital pharmacies.


Internet Pharmacies

Patients who choose to access pharmacy services over the internet should take extra care to ensure the pharmacy is legitimate.

In Ontario, all legitimate pharmacy or drugstore websites must be operated by a real“bricks-and-mortar” pharmacy located within the province. Patients should use the “Find a Pharmacy or Pharmacy Professional” tool to make sure the pharmacy in question is actually in Ontario, has been accredited by the College and is overseen by registered pharmacists.

Patients should also check that the homepage of the pharmacy displays the:

    • Name of the “bricks-and-mortar” pharmacy that runs the website
    • Pharmacy’s OCP accreditation number (double check with Find a Pharmacy or Pharmacy Professional)
    • Name of the pharmacy’s owner
    • Full address of the “bricks-and-mortar” pharmacy
    • Phone number for the pharmacy
    • Name of the pharmacy’s Designated Manager
    • Hours when a registered pharmacist is available (the pharmacy cannot dispense medications when a pharmacist is not on duty)
    • The Point of Care Symbol

For more information, read the College's FAQ about Internet Pharmacies.


Remote Dispensing Locations

A remote dispensing location is a site where drugs are dispensed or sold by retail to the public and that is operated by, but is not at the same location as, a pharmacy whose certificate of accreditation permits its operation. The remote dispensing location might be an automated pharmacy system or a place staffed by a regulated pharmacy technician. It is supervised remotely by a pharmacist who is present at the accredited pharmacy.


Drug Preparation Premises

A drug preparation premise is a place where pharmacists or pharmacy technicians engage in or supervise drug preparation activities where the final product is for the purpose of the sale or provision to another person, other than pursuant to or in anticipation of a prescription.

Learn more about drug preparation premises.


Finding a Pharmacy

Information regarding individual pharmacies and pharmacists or pharmacy technicians can be found on the Find a Pharmacy or Pharmacy Professional.