College Operations Update in response to COVID-19

Posted:Jul 2nd, 2020
Read Time: 2 Min Read

If you are a pharmacist or pharmacy technician looking for information and resources related to COVID-19, please visit the COVID-19: Information for Pharmacy Professionals webpage.

If you are a patient, please visit the COVID-19 Information for Patients webpage.

Updated June 30, 2020

Since the declaration of the state of emergency in Ontario, the College has maintained its operations to support a sector deemed an essential health service in the province. During this time, a number of adjustments were made to how we operated as we focused our efforts on supporting the profession while maintaining our regulatory duty to protect the public. As the province implements its reopening strategy, the College is moving forward with making further adjustments to its operations and activities while respecting ongoing public health measures.

College offices

As of Monday, July 6, 2020:

  • The College will maintain virtual operations until further notice.
  • The College head office at 483 Huron will be open to staff who choose to work from the office and continues to be open for deliveries and vendors. Visitor restrictions remain in place; all visitors must follow precautions while onsite. The offices at 186 St. George will remain closed until further notice.
  • Switchboard hours of operation will be 830am to 5pm, Monday to Friday. All departments continue to be accessible by phone and email during regular business hours.
Board and Committee meetings

All onsite meetings, including Board (Council) and all Committee meetings, will be held virtually (remote meetings) until further notice.

Hearings

All discipline hearings, including pre-hearing conferences, will continue to be held virtually until further notice.

SPT and PACE

Starting on July 6, 2020, applications for Structured Practical Training (SPT) and Practice Assessment of Competency at Entry (PACE) will be available. Applicants who are eligible to apply for SPT or PACE will be able to access the application in the College’s Online Services portal. Due to COVID-19 precautions implemented in most practice sites, there will be some limitations on the availability of practice sites and preceptors/assessors.

Jurisprudence

The upcoming Jurisprudence exam in August has been postponed to the Fall (date to be determined). In order to support candidates to move forward with their registration as a pharmacist or pharmacy technician, we are working quickly to transition the Jurisprudence exam from its current paper-based format to a computer-based delivery. More information about the availability of the computer-based exam will be shared in the coming months, and we expect the online application for the Fall exam to be available in August.

Operational and Practice Assessments

Effective August 1, 2020 and until further notice, the College will conduct the majority of operational and practice assessments through comprehensive virtual meeting formats (remote video assessments). College advisors will continue to thoroughly assess pharmacies and registrants against all established relevant standards; in-person assessments will be conducted on a case-by-case basis. Read our “Information About Remote Assessments” news post to learn more.

Complaints, Reports and Investigations

The College’s Complaints and Reports intakes team continues to operate as usual. Investigations will continue to be conducted virtually until further notice. Please note that College investigators may require in-person visits to pharmacies, to be determined on a case by case basis.

All other programs and departments are operating and continue to be accessible during regular business hours. Please use the Contact Us page to connect with the appropriate department. Should you have any questions about these measures, please email communications@ocpinfo.com.