Incident analysis and proactive risk assessment

Date: May 8, 2019 to December 6, 2019
Location: Toronto, Ontario

This 1.5 day workshop provides healthcare practitioners with background theory and hands-on practice in incident analysis (root cause analysis, RCA) and proactive risk assessment using failure mode and effects analysis (FMEA)

The workshop will cover diagramming to support incident analysis, identification of contributing factors, summarizing findings and developing and implementing recommended actions.

Through interactive group work, participants will learn how to diagram a process, how to identify potential failures, and how to redesign processes with consideration of human factors principles to decrease the likelihood of a failure impacting a patient.


  • May 9-10
  • Aug 22-23
  • Oct 3-4
  • Dec 5-6

Location: ISMP Canada
4711 Yonge Street, Suite 501
Toronto, ON, M2N 6K8