• Module 5: Continuous Quality Improvement in Your Pharmacy
  • 5.1 Introduction
  • 5.2 Learning Objectives
  • 5.3 What is Continuous Quality Improvement?
  • 5.4 CQI Tools on the Pharmapod Platform
  • 5.5 Risk Matrix
  • 5.6 Using the 5-Whys Tool
  • 5.7 5-Whys in Practice
  • 5.8 Actions & CQI
  • 5.9 Analysis and Strategy
  • 5.10 Model for Improvement
  • 5.11 Asking Questions
  • 5.12 Module Questions
    • Question 1
    • Question 2
    • Question 3
    • Question Review
  • 5.13 Conclusion
  • 5.14 Module Complete
  • Certificate of Completion


OCP AIMS M5: Continuous Quality Improvement in Your Pharmacy

Resources for Module 4


  • OCP Supplemental Standard of Practice
  • Health Quality Ontario
  • Quality Improvement
  • How CQI benefits patients
  • A Continuous Quality Assurance Program for Medication Safety
  • Medication Incidents Associated with Patient Harm in Community Pharmacy
  • OCP Articles - Focus on Error Prevention
  • How CQI benefits patients
  • Preventing Medication Incidents
OCP AIMS M5: Continuous Quality Improvement in Your Pharmacy
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