Optimizing Patient Care (OPC) is a five-year research and educational program developed by researchers and educationalists at the University of Toronto’s Leslie Dan Faculty of Pharmacy with the support of the Ontario College of Pharmacists.
OPC is a series of online learning modules designed to help pharmacists and pharmacy technicians enhance the quality of care and service provided to patients.
The twin goals of this program are to identify and understand the barriers within community pharmacy that may be restricting practitioners’ ability to practice to their full scope, and to provide pharmacists with the skills, confidence, and knowledge required to incorporate expanded scope of practice activities into their everyday pharmacy practice.
To date, six modules have launched:
- Clinical Decision Making in Pharmacy Practice
- A Difference of Opinion — Managing Issues Due to Expanded Scope
- Documentation in the World of Expanded Scope
- How Can I Manage Workflow in My Busy Community Pharmacy to Provide Optimal, Patient-Focused Care?
- “What Can You Do For Me?” Managing Relationships With Patients
- “What Will the Doctor Think?” Managing Relationships With Physicians