Jump To:Frequently Asked Questions
Who needs to complete the community pharmacy accreditation renewal?
The Director Liaison of the corporation and appointed Designated Manager must complete the pharmacy accreditation renewal process.
What does the community pharmacy accreditation renewal process involve?
The pharmacy accreditation renewal is comprised of three parts: corporate information renewal, pharmacy information renewal and payment. Each part must be completed to successfully renew your pharmacy’s license.
- Corporation Information Renewal: Verify or update corporation information. This information is only viewable by the Director Liaison of the corporation.
- Pharmacy Information Renewal: Verify or update pharmacy information
- Payment: The College accepts credit card, cheque or money order.
How long does the annual renewal process take to complete?
Director Liaisons and appointed Designated Mangers should set aside at least 10-15 minutes to complete their community pharmacy accreditation renewal. If there are changes to corporation or workplace information, you will be asked to update it. Director Liaisons will be asked to complete a declaration on the AIMS (Assurance and Improvement in Medication Safety) Program. This declaration should be read carefully before responding.
What is the AIMS declaration?
The Director Liaison will be asked to complete a declaration on the AIMS (Assurance and Improvement in Medication Safety) Program.
The AIMS declaration asks Director Liaisons to confirm their pharmacies fulfil the requirements of the AIMS Program, including the completion of the Pharmacy Safety Self-Assessment (PSSA).
The Director Liaison is accountable for ensuring their pharmacies are compliant with the requirements of the mandatory AIMS Program and that their pharmacy teams are using the AIMS Pharmapod platform to record incidents and near misses to optimize patient outcomes.
When is the community pharmacy accreditation renewal deadline?
What are the payment options?
The College accepts credit card, cheque or money order. As of 2023, the OCP portal no longer supports Interac debit payment.
What technology is required to complete the pharmacy accreditation renewal?
Director Liaisons and appointed Designated Mangers can complete the renewal process using a desktop or laptop computer. The annual renewal process is not compatible with mobile phones.
Ensure you are using the most up to date version of either Internet Explorer 11, Microsoft Edge, Safari, Chrome or Firefox, and that you have installed Acrobat Reader on your computer. If you wish to print confirmation of completion, please ensure your printer can print from your web browser prior to starting the pharmacy accreditation renewal process.
How can I print my pharmacy’s payment receipt and/or accreditation certificate?
The individual who completed the pharmacy accreditation renewal can access and print the payment receipt and/or accreditation certificate from their online registrant profile. Please follow the below steps:
- Login to My Account
- Select “Accreditation Renewal”
- Click the “Payment List” button on the introduction screen
- Select the “Paid” tab.
The user will be taken to the payment list where both the receipt and accreditation renewal certificate are available. To print these documents, disable any popup blockers.
Why is the College increasing fees?
The College has a legislated duty to regulate the profession and to serve and protect the public interest. Stable revenues are required to support the College’s ability to meet its fundamental regulatory duties and mandate to protect the public and put in place strategic priorities defined by the Board.
In March 2020, the Board passed by-law amendments that increase registrant fees each year by the percentage increase, if any, of the annual Consumer Price Index (CPI) (Ontario, All Items) as published by Statistics Canada on September 30.
Does the increase apply to all College fees?
Yes. The increase applies to all pharmacy and registrant fees. You can access the Schedule of Fees here: https://www.ocpinfo.com/wp-content/uploads/2019/12/schedule-of-fees.pdf
How are fees used by the College?
Dependable revenue streams allow the College to:
- Maintain oversight of the profession in line with our core regulatory duties and objectives defined and prescribed in legislation
- Manage higher volumes and complexity of complaints and investigations
- Develop strategies and guidance to promote safe, quality pharmacy practice, including appropriately supporting the profession as the role of pharmacy continues to evolve and expand
- Additional operational priorities designed to support our regulatory obligations, expressed in our operational plan, such as those to related to ensuring that we have an adequate and secure data and information infrastructure
Who can I contact with questions about the pharmacy accreditation renewal process?
For any questions about the pharmacy accreditation renewal process, please contact the Pharmacy Applications & Renewals team at pharmacyapplications@ocpinfo.com or 416-962-4861 ext. 3600 / 1-800-220-1921 ext. 3600.
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