Designated Managers

The Designated Manager (DM) of a community pharmacy is the pharmacist designated by the owner of the pharmacy as the registrant responsible for managing the pharmacy. The DM accepts the same accountability and responsibility as the owner and corporate directors for ensuring that the pharmacy conforms to the requirements set out in the Drug and Pharmacies Regulation Act and Regulations, which govern the accreditation and operation of pharmacies. The resources below are intended for use by both DMs and pharmacy owners to provide guidance in meeting the expectations set by the legislation.

For more information regarding pharmacy accreditation and operation please see the Practice Tool – Community Pharmacy Accreditation and Operation and the Opening & Operating a Pharmacy webpage.

Standards

• Model Standards of Practice for Canadian Pharmacists
• Pharmacy Practice Management Systems: Requirements to Support NAPRA’s “Model Standards of Practice for Canadian Pharmacists”
• Standards of Operation for Pharmacies

Policies

• Centralizing Prescription Processing (Central Fill)
• Fees for Professional Pharmacy Services
• Medication Procurement and Inventory Management
• Professional Supervision of Pharmacy Personnel
• Required Signage in a Pharmacy

OCP Website

• Mandatory Reporting for Employers & Facility Operators