Practice Assessment Criteria

Community Pharmacists

During a community pharmacist practice assessment, practice advisors focus on four key areas (categories):

  • Patient assessment
  • Decision making
  • Documentation
  • Communication and education

For each focus area, specific performance indicators — which describe the minimum practice requirement for all community pharmacists — are identified. The guidance section of the Community Pharmacist Practice Assessment Criteria illustrates how the performance indicator will apply in practice and provides examples of activities that support each standard.

Through a combination of observation and retrospective review of documentation (chart stimulated recall) practice advisors evaluate the processes in place for each of these areas with respect to new and refill prescriptions, adaptations/renewals, comprehensive medication reviews and patient interactions related to over the counter medications.

View the Community Pharmacist Practice Assessment Criteria.


Hospital, Family Health Team and Long-Term Care Pharmacists 

During a pharmacist practice assessment, practice advisors focus on four key areas (categories):

  • Patient Assessment
  • Decision making
  • Documentation
  • Communication and education

For each focus area, specific performance indicators — which describe the minimum practice requirement for all pharmacists — are identified. The guidance section of the Hospital and Other Healthcare Facility Pharmacist Practice Assessment Criteria illustrates how each performance indicator will apply in practice and provides examples of activities that support each standard.

Through a combination of observation and retrospective review of documentation (chart stimulated recall) practice advisors evaluate the processes in place for each of these areas with respect to the work up of newly admitted/rostered patients, medication reconciliation, new medication orders, provision of ongoing care, drug information, and patient education.

Practice assessments for hospital, family health team, and long-term care pharmacists will be piloted in the Fall of 2020, with an official launch anticipated in January 2021.

View the Hospital and Other Healthcare Facility Pharmacist Practice Assessment Criteria.


Pharmacy Technicians (Community and Hospital)

During a community and hospital pharmacy technician practice assessment, practice advisors focus on four key areas (domains):

  • Patient care support activities
  • Collaboration and decision making
  • Documentation
  • Communication and education

For each focus area, specific performance indicators — which describe the minimum practice requirement for all technicians regardless of practice site — are identified. The guidance section of the Pharmacy Technician Assessment Criteria illustrates how the performance indicator will apply in practice and provides examples of activities that support each standard.

Through a combination of observation and retrospective review of documentation (chart stimulated recall) practice advisors evaluate the processes in place for each of these areas with respect to drug distribution activities, compounding practices, best possible medication histories and patient education activities.

View the Pharmacy Technician Practice Assessment Criteria.