Skip to content
OCP Logo
    • UPDATES FOR PROFESSIONALS
    • UPDATES FOR PATIENTS
    • COLLEGE OPERATIONS UPDATE
    • COVID-19 – PATIENTS
    • You and Your Pharmacy
    • Protecting The Public
    • Find a Pharmacy / Professional
    • Patient Relations Program
    • Upcoming Discipline Hearings
    • Careers
    • COVID-19 – PROFESSIONALS
    • Continuing Education Resources
    • Practice Tools
    • Regulations & Standards
    • Non-Sterile Compounding
    • Ontario Pharmacy Health Program
    • Practice Policies & Guidelines
    • Pharmacy Connection
    • Register as a Pharmacist
    • Register as a Pharmacy Technician
    • Find a Pharmacy / Professional
    • Training and Examinations
    • Jurisprudence Exam
    • Fees & Timelines
    CONTACT US   
  • Find a Pharmacy / Professional

  • “My Account” and “My Learning” is where pharmacy professionals can go to manage their profile, complete transactions, and plan and manage their learning and development.

    MY ACCOUNT   
    MY LEARNING   
  • OCP Menu Logo
  • About The
    College

          • About The College

            Learn about the College’s role and public protection mandate

            Overview

          • Picture of the college building
    • Board (Council) & Committees

          • Board (Council) & Committees

            Learn about the role of the College's governing Board of Directors and various committees.

            Overview
            • Board of Directors
            • Board (Council) Meetings & Reports
            • Board Policies
            • College By-Laws
            • Committees
            • Election Process
            • Lay Committee Appointees (LCA)
            • Nasdaq Boardvantage
            • Professional Committee Appointees
    • Performance & Accountability

          • Performance & Accountability

            Reporting on important College work and better understanding the performance and impact of our collective efforts on patient and broader health system outcomes is key to the College’s mandate.

            Overview
            • Annual Reports
            • College Performance Measurement Framework
            • Commitment to Transparency
    • Indigenous Cultural Competency

          • Indigenous Cultural Competency

            Learn about the College’s Indigenous cultural competency and safety commitment.

            Overview
            • Resources for Pharmacy Professionals to Support Indigenous Cultural Competency
    • Consultations
    • Accessibility
    • Careers
    • Niagara Apothecary
    • Strategic Plan
    • Contact Us
  • Protecting
    The Public

          • Protecting the Public

            Learn about the College’s public protection mandate and how we work

            Overview

          • Protecting the public image
    • You & Your Pharmacy

          • You & Your Pharmacy

            Information about your pharmacy experience as a patient.

            Overview
            • What You Should Expect
            • Pharmacy Professional Training and Qualifications
            • How Pharmacy Professionals Support Your Health
            • About Your Pharmacy
            • Tips on Managing Your Care
            • Drug Interactions and Your Health
            • Collaborating For Your Health: 3 Ways Pharmacists Are Part of Your Healthcare Team
            • Billing Practices
            • Patient Relations Program
    • About Find a Pharmacy or
      Pharmacy Professional

          • About Find a Pharmacy or Pharmacy Professional

            Understand how to use our "Find a Pharmacy or Pharmacy Professional" tool and key terminology.

            Overview
            • What’s Public (and what’s not) About Pharmacy Professionals
            • What’s Public (and what’s not) About Pharmacies
            • Are you looking for a pharmacy that provides methadone services for opioid use disorder?
            • Glossary of Terms
            • Language Search
            • Relevance to Suitability to Register, Practise or Operate
            • Requests for Removal of Information
    • Complaints & Reports

          • Complaints & Reports

            Anyone can make a complaint or file a report.

            Overview
            • File a Complaint
            • Mandatory Reporting
            • Self-Reporting
    • Pharmacy Operational
      Assessment Process

          • Pharmacy Operational Assessment Process

            Learn about the College's oversight of pharmacies and what we assess.

            Overview
            • Community Pharmacy Assessments
            • Remote Dispensing Location Assessments
            • Drug Preparation Premises Assessments
            • Hospital Pharmacy Assessments
    • Discipline Process

          • Discipline Process

            Learn about how the College's discipline process works.

            Overview
          • Upcoming Discipline Hearings
    • Fitness to Practise

          • Fitness to Practise

            Learn about the health inquiry process and incapacity proceedings before the Fitness to Practise Committee.

            Overview
            • Ontario Pharmacy Health Program
  • Professional
    Registration

          • Professional Registration

            Learn about registering as a pharmacist or pharmacy technician in Ontario

            Overview

          • Pharmacist with medication
    • Register as a Pharmacist

          • Register as a Pharmacist

            Learn about the requirements to register as a pharmacist in Ontario.

            Overview
            • Part A & Part B Register
            • Undergraduate from Ontario Pharmacy Program
            • Undergraduate from a CCAPP Pharmacy Program outside Ontario
            • Graduate from a CCAPP Pharmacy program outside Ontario
            • Undergraduate from an ACPE Pharmacy program
            • Graduate from an ACPE Pharmacy Program
            • International Pharmacy Graduate — Passed PEBC Qualifying Exam on 1st Attempt — PACE
            • International Pharmacy Graduate – PACE
            • Pharmacist Licensed in Canada Outside Ontario
    • Register as a Pharmacy
      Technician

          • Register as a Pharmacy Technician

            Learn about the requirements to register as a pharmacy technician in Ontario.

            Overview
            • Graduate from CCAPP Canadian Pharmacy Technician Program
            • International Pharmacy Technician Applicant — Passed PEBC Qualifying Exam on 1st Attempt
            • International Pharmacy Technician Applicant
            • Pharmacy Technician Licensed in Canada Outside Ontario
    • Registration Requirements

          • Registration Requirements

            Learn about what's required to register as a pharmacy professional in Ontario.

            Overview
            • Education
            • Jurisprudence Exam
            • PACE
            • Structured Practical Training
            • PEBC
            • Language Proficiency
            • Good Character
            • Canadian Citizenship or Legal Status in Canada
    • Fees & Timelines

          • Fees & Timelines

            Learn about the fees and timelines associated with registering as a pharmacist or pharmacy technician.

            Overview
            • Timelines – Pharmacist Applicants
            • Timelines – Pharmacy Technician Applicants
            • FAQs – Fees & Timelines
    • Referral to Panel & Appeals
    • Resolutions & Policies

          • Resolutions & Policies

            Explore the resolutions that can take place, and corresponding policies, if not all registration requirements are met.

            Overview
            • Registration Resolutions
            • Reported Minor Offences
            • Police Background Check at Registration for All Applicants
            • Language Proficiency Requirements at Registration for All Applicants
            • French Language Proficiency Assessment Tests at Registration
            • Non-Objective Evidence of Language Proficiency
            • Extending the Validity of Language Proficiency Test Scores
            • Jurisprudence Examination Testing Accommodation
            • Jurisprudence Examination Administration Appeals
            • Practice Assessment of Competence at Entry (PACE)
            • Practice Assessment of Competence at Entry (PACE) Assessor Criteria
            • Practice Assessment of Competence at Entry (PACE) Administration Appeals
            • Practice Assessment of Competence at Entry (PACE) Re-Scoring
            • Testing Accommodations in Practice Assessment of Competence at Entry (PACE)
            • SPT Preceptor Criteria
            • SPT Practice Site Criteria
            • SPT Conflict of Interest
            • Part-Time Completion of Structured Practical Training
            • Intern Registration for the University of Toronto’s PharmD for Pharmacists Program
            • Student Registration for International Pharmacy Graduates Who Pass the PEBC Qualifying Exam for…
    • Maintaining Your Registration

          • Maintaining Your Registration

            Learn about the requirements for remaining a registered pharmacy professional.

            Overview
            • Annual Renewal for Pharmacists and Pharmacy Technicians
    • Resigning & Reinstating
    • Emergency Assignment Registration
    • Returning to Practice - COVID-19
    • Registration Reports
    • Supporting Documentation for Registration
    • Upcoming Changes to Registration and Quality Assurance
  • Practice &
    Education

          • Practice & Education

            Access educational tools and resources for pharmacy professionals

            Overview

          • Pharmacist on phone
    • Practice Tools

          • Practice Tools

            Access helpful practice resources organized by topic.

            Overview
            • Fact Sheets
            • Articles
            • FAQ sets
            • External Resources
            • Support Materials
            • A
    • Quality Assurance Program

          • Quality Assurance Program

            The Quality Assurance Program helps ensure pharmacy professionals maintain their skills.

            Overview
            • Two-Part Register
            • Learning Portfolio
            • Self-Assessment Tool
            • Practice Assessments
            • Knowledge Assessment
            • Clinical Knowledge Assessment
            • A
    • Continuing Education

          • Continuing Education

            Resources to assist pharmacy professionals with their professional development.

            Overview
            • Continuing Education for Pharmacists
            • Continuing Education for Pharmacy Technicians
            • A
    • Opening & Operating a
      Pharmacy

          • Opening & Operating a Pharmacy

            Access key information about owning and operating a pharmacy.

            Overview
            • FAQs – Opening & Operating a Pharmacy
            • Opening a Pharmacy
            • Opening a Remote Dispensing Location
            • Certificate of Accreditation
            • Pharmacy Accreditation Renewal
            • Purchasing a Pharmacy
            • Relocating a Pharmacy
            • Amalgamations
            • Pharmacy Renovations
            • Closing a Pharmacy
            • Operating a Lock & Leave
            • The Point of Care Symbol
            • Corporate Amendments
    • Health Profession Corporations
    • Quality Improvement Data for Pharmacy

          • Quality Improvement Data for Pharmacy

            Data and resources to help inform pharmacy quality improvement activities.

            Overview
            • AIMS (Assurance and Improvement in Medication Safety)
            • AIMS Data & Resources
            • Quality Indicators for Pharmacy
            • Quality Indicators Data & Resources
    • Expanded Scope of Practice

          • Expanded Scope of Practice

            Information about expanded scope of practice, along with resources for pharmacy professionals.

            Overview
            • Resources for Pharmacy Professionals
            • Evolution of Pharmacy Scope of Practice
            • Minor Ailments
  • Regulations &
    Standards

          • Regulations & Standards

            Access federal acts and regulations, provincial acts and regulations, and by-laws that govern the profession

            Overview

          • pharmacist with clipboard
    • COVID-19: Information for Pharmacy Professionals
    • COVID-19: Information for Patients
    • AIMS (Assurance and Improvement
      in Medication Safety)

          • AIMS (Assurance and Improvement in Medication Safety)

            About the College's mandatory Medication Safety Program for pharmacies.

            Overview
            • AIMS Program E-Training
            • Standards and Expectations
            • Program Resources and Updates
            • AIMS FAQs
            • Pharmacy Safety Self-Assessment (PSSA)
    • Code of Ethics
    • Code of Conduct
    • Standards of Operation
    • Standards of Practice
    • Practice Policies & Guidelines

          • Practice Policies & Guidelines

            Important policies and guidelines for pharmacy practice.

            Overview
            • Centralized Prescription Processing (Central Fill)
            • Designated Manager – Medication Procurement and Inventory Management
            • Designated Manager – Professional Supervision of Pharmacy Personnel
            • Designated Manager – Required Signage in a Pharmacy
            • Distribution of Samples
            • Faxed Prescriptions
            • Fees for Professional Pharmacy Services
            • Labelling Single Entity Drugs
            • Loyalty Points Programs
            • Medical Directives and the Delegation of Controlled Acts
            • Operating Internet Sites
            • Opioid Policy
            • Prescriptions – Out of Country
            • Restocking of Drugs used for Medical Assistance in Dying (MAiD) during COVID-19 Policy
            • Treating Self and Family Members
            • Virtual Care Policy
            • Administering a Substance by Injection or Inhalation
            • Dispensing Components Included in the Usual and Customary Fee
            • Documentation Guidelines
            • Ending the Pharmacist Patient Relationship
            • Extending the Beyond-Use Dates for Sterile Preparations
            • Initiating, Adapting and Renewing Prescriptions
            • Multi-Medication Compliance Aids
            • Performing a Procedure on Tissue Below the Dermis Guideline
            • Preventing Sexual Abuse and Harassment
            • Professional Obligations when Declining to Provide a Pharmacy Product or Service due to Conscience or Religion
            • Protecting the Cold Chain Guideline
            • Record Retention, Disclosure, and Disposal
            • Accreditation and Operation of a Pharmacy
            • Dispensing or Selling Naloxone
            • Dispensing Mifegymiso
            • Medical Assistance in Dying (MAiD)
            • Operation of a Remote Dispensing Location
            • Authenticity of Prescriptions using Unique Identifiers for Prescribers
            • Patch-For-Patch Fentanyl Return Program: Fact Sheet
            • Personal Professional Liability Insurance
    • Additional Resources
  • News &
    Resources

          • News & Resources

            Access the latest College news, key publications, and helpful resources

            Overview

          • Shot of a pharmacist holding up a tablet with a chromakey screen
    • News
    • Pharmacy Connection
    • e-Connect
    • Videos
    • e-Learning Modules
    • Infographics
    • Forms
    • Board (Council) Reports
    • Annual Reports
    • Brochures
  • Key Initiatives &
    Consultations

          • Key Initiatives & Consultations

            Learn about important College key initiatives to serve and protect the public interest and participate in an open consultation.

          • Key Initiatives - Mega Menu image
    • Key Initiatives

          • Key Initiatives

            The latest information on College key initiatives to serve and protect the public interest.

            Overview
            • Community Practice Environment Initiative
            • Governance Renewal
            • Optimizing Practice Strategy
            • Quality Indicators for Pharmacy
            • An Opioid Strategy for Pharmacy
            • Non-Sterile Compounding Standards and Implementation
    • Consultations
The OCP Logo
  • COVID-19
    • Updates for Professionals
    • Updates for Patients
    • College Operations Update
  • FIND A PHARMACY/PROFESSIONAL
  • LOGIN
    • My Account
    • My Learning
  • Quick Links
    • Public
      • COVID-19 - Patients
      • You & Your Pharmacy
      • Protecting The Public
      • Find a Pharmacy / Professional
      • Patient Relations Program
      • Upcoming Discipline Hearings
      • Careers
    • Professionals
      • COVID-19 - Professionals
      • Continuing Education
      • Practice Tools
      • Regulations & Standards
      • Non-Sterile Compounding
      • Ontario Pharmacy Health Program
      • Practice Policies & Guidelines
      • Pharmacy Connection
    • Applicants
      • Register as a Pharmacist
      • Register as a Pharmacy Technician
      • Find a Pharmacy / Professional
      • Training and Examinations
      • Jurisprudence Exam
      • Fees & Timelines
    • Contact
  • About The College
    • Overview
    • Board (Council) & Committees
      • Overview
      • Board of Directors
      • Board (Council) Meetings & Reports
      • Board Policies
      • College By-Laws
      • Committees
      • Election Process
      • Lay Committee Appointees (LCA)
      • Nasdaq Boardvantage
      • Professional Committee Appointees
    • Performance & Accountability
      • Overview
      • Annual Reports
      • Performance Measurement Framework
      • Commitment to Transparency
    • Indigenous Cultural Competency
      • Overview
      • Resources to Support Indigenous Cultural Competency
    • Consultations
    • Accessibility
    • Careers
    • Niagara Apothecary
    • Strategic Plan
    • Contact
  • Protecting The Public
    • Overview
    • You & Your Pharmacy
      • Overview
      • What You Should Expect
      • Professional Training & Qualifications
      • How Pharmacy Professionals Support Your Health
      • About Your Pharmacy
      • Tips on Managing Your Care
      • Drug Interactions and Your Health
      • Collaborating For Your Health: 3 Ways Pharmacists Are Part of Your Healthcare Team
      • Billing Practices
      • Patient Relations Program
    • About Find a Pharmacy or Pharmacy Professional
      • Overview
      • What’s Public (and what’s not) About Pharmacies
      • What’s Public (and what’s not) About Pharmacy Professionals
      • Pharmacies that provide methadone services
      • Glossary of Terms
      • Language Search
      • Relevance to Suitability to Register, Practise or Operate
      • Requests for Removal of Information
    • Complaints & Reports
      • Overview
      • File a Complaint
      • Self-Reporting
      • Mandatory Reporting
    • Pharmacy Operational Assessment Process
      • Overview
      • Community Pharmacy Assessments
      • Remote Dispensing Location Assessments
      • Drug Preparation Premises Assessments
      • Hospital Pharmacy Assessments
    • Discipline Process
      • Overview
      • Upcoming Discipline Hearings
    • Fitness to Practise
      • Overview
      • Ontario Pharmacy Health Program
  • Professional Registration
    • Overview
    • Register as a Pharmacist
      • Overview
      • Undergraduate from Ontario Pharmacy Program
      • Undergraduate from a CCAPP-accredited program outside Ontario
      • Graduate from CCAPP Pharmacy Program Outside Ontario
      • Undergraduate from an ACPE-accredited program
      • Graduate from an ACPE-accredited program
      • Undergraduate or graduate from an international pharmacy program - PACE
      • International Pharmacy Graduate — Passed PEBC Qualifying Exam on 1st Attempt — PACE
      • Undergraduate or graduate from an international pharmacy program
      • Graduate from an international pharmacy program – passed PEBC Qualifying Exam on the first attempt
      • Pharmacist Licensed in Canada Outside Ontario
      • Part A & Part B Register
    • Register as a Pharmacy Technician
      • Overview
      • Graduate from CCAPP Canadian Pharmacy Technician Program
      • International Pharmacy Technician Applicant — Passed PEBC Qualifying Exam on 1st Attempt
      • International Pharmacy Technician Applicant
      • Pharmacy Technician Licensed in Canada Outside Ontario
    • Registration Requirements
      • Overview
      • Education
      • Jurisprudence Exam
      • PACE
      • Structured Practical Training
      • PEBC
      • Language Proficiency
      • Good Character
      • Canadian Citizenship or Legal Status in Canada
    • Fees & Timelines
      • Overview
      • Timelines – Pharmacist Applicants
      • Timelines – Pharmacy Technician Applicants
      • FAQs - Fees & Timelines
    • Referral to Panel & Appeals
    • Resolutions & Policies
      • Overview
      • Registration Resolutions
      • Reported Minor Offences
      • Police Background Check at Registration for All Applicants
      • Language Proficiency Requirements at Registration for All Applicants
      • French Language Proficiency Tests at Registration
      • Non-Objective Evidence of Language Proficiency
      • Extending the Validity of Language Proficiency Test Scores
      • Jurisprudence Examination Testing Accommodation
      • Jurisprudence Examination Administration Appeals
      • PACE for Pharmacist Applicants
      • PACE Assessor Criteria
      • PACE Administration Appeals
      • PACE Re-Scoring
      • Testing Accommodations in Practice Assessment of Competence at Entry (PACE)
      • SPT Preceptor Criteria
      • SPT Conflict of Interest
      • SPT Practice Site Criteria
      • Part-Time Completion of Structured Practical Training
      • Student Registration for International Pharmacy Graduates Who Pass the PEBC...
    • Maintaining Your Registration
      • Overview
      • Annual Renewal for Pharmacists and Pharmacy Technicians
    • Resigning & Reinstating
    • Emergency Assignment Registration
    • Returning to Practice - COVID-19
    • Registration Reports
    • Documentation for Registration
    • Changes to Registration & Quality Assurance
  • Practice & Education
    • Overview
    • Practice Tools
      • Overview
      • Fact Sheets
      • Articles
      • FAQ sets
      • External Resources
      • Practice Tools Topics
    • Quality Assurance Program
      • Overview
      • Two-Part Register
      • Learning Portfolio
      • Self-Assessment Tool
      • Practice Assessments
      • Knowledge Assessment
      • Clinical Knowledge Assessment
    • Continuing Education
      • Overview
      • Continuing Education for Pharmacists
      • Continuing Education for Pharmacy Technicians
    • Opening & Operating a Pharmacy
      • Overview
      • FAQs - Opening & Operating a Pharmacy
      • Opening a Pharmacy
      • Opening a Remote Dispensing Location
      • Certificate of Accreditation
      • Pharmacy Accreditation Renewal
      • Purchasing a Pharmacy
      • Relocating a Pharmacy
      • Amalgamations
      • Pharmacy Renovations
      • Closing a Pharmacy
      • Operating a Lock & Leave
      • The Point of Care Symbol
      • Corporate Amendments
    • Health Profession Corporations
    • Quality Improvement Data for Pharmacy
      • Overview
      • AIMS (Assurance and Improvement in Medication Safety)
      • AIMS Data & Resources
      • Quality Indicators for Pharmacy
      • Quality Indicators Data & Resources
    • Expanded Scope of Practice
      • Overview
      • Resources for Pharmacy Professionals
      • Evolution of Pharmacy Scope of Practice
      • Minor Ailments
  • Regulations & Standards
    • Overview
    • COVID-19 - Professionals
    • COVID-19 - Patients
    • AIMS (Assurance and Improvement in...
      • Overview
      • AIMS Program E-Training
      • Standards and Expectations
      • Program Resources and Updates
      • AIMS FAQs
    • Code of Ethics
    • Code of Conduct
    • Standards of Operation
    • Standards of Practice
      • Overview
      • Standards for Pharmacists Providing Services to Licen...
    • Practice Policies & Guidelines
      • Overview
      • Centralized Prescription Processing (Central Fill)
      • Designated Manager – Medication Procurement and Inventory Management
      • Designated Manager – Required Signage in a Pharmacy
      • Designated Manager – Professional Supervision of Pharmacy Personnel
      • Distribution of Medication Samples
      • Faxed Transmission of Prescriptions
      • Fees for Professional Pharmacy Services
      • Labelling Single Entity Drugs
      • Loyalty Points Programs
      • Medical Directives and the Delegation of Controlled Acts
      • Operating Internet Sites
      • Opioid Policy
      • Prescriptions – Out of Country
      • Restocking of Drugs used for Medical Assistance in Dying (MAiD) during COVID-19 Policy
      • Treating Self and Family Members
      • Virtual Care Policy
      • Administering a Substance by Injection or Inhalation
      • Dispensing Components Included in the Usual and Customary Fee
      • Documentation Guidelines
      • Ending the Pharmacist Patient Relationship
      • Extending the Beyond-Use Dates for Sterile Preparations
      • Initiating, Adapting and Renewing Prescriptions
      • Multi-Medication Compliance Aids
      • Performing a Procedure on Tissue Below the Dermis Guideline
      • Preventing Sexual Abuse and Harassment
      • Professional Obligations when Declining to Provide a Pharmacy Product or Service due to Conscience or Religion
      • Protecting the Cold Chain Guideline
      • Record Retention, Disclosure, and Disposal
      • Accreditation and Operation of a Pharmacy
      • Dispensing or Selling Naloxone
      • Dispensing Mifegymiso
      • Medical Assistance in Dying (MAiD)
      • Operation of a Remote Dispensing Location
      • Authenticity of Prescriptions using Unique Identifiers for Prescribers
      • Patch-For-Patch Fentanyl Return Program: Fact Sheet
      • Personal Professional Liability Insurance
    • Additional Resources
  • News & Resources
    • Overview
    • News
    • Pharmacy Connection
    • e-Connect
    • Videos
    • e-Learning Modules
    • Infographics
    • Forms
    • Board (Council) Reports
    • Annual Reports
    • Brochures
  • Key Initiatives & Consultations
    • Key Initiatives
      • Overview
      • Community Practice Environment Initiative
      • Governance Renewal
      • Optimizing Practice Strategy
      • Quality Indicators for Pharmacy
      • An Opioid Strategy for Pharmacy
      • Non-Sterile Compounding Standards and Implementation
    • Consultations
close the search
Home          Regulations & Standards          Standards of Operation

Standards of Operation

The purpose of the Standards of Operation is to provide further clarity regarding the operation of accredited community and hospital pharmacies in Ontario.

Read the College’s STANDARDS OF OPERATION FOR PHARMACIES.

jump to Jump To:

Helpful Links
Print Page

List of Helpful LinksHelpful Links

ARTICLE - FOUNDATIONS OF SAFETY: SUPPLEMENTAL STANDARD OF PRACTICE AND STANDARDS OF OPERATION (PHARMACY CONNECTION FALL 2018)   
Request for approval of Standards of Operation for Pharmacies in Ontario   
OCP Footer Logo
  • About The College
  • Protecting The Public
  • Professional Registration
  • Practice & Education
  • Regulations & Standards
  • Find a Pharmacy or Registrant
  • News & Resources
  • Terms of Use
  • Privacy Policy
  • Careers
  • Contact
483 HURON STREET
TORONTO, ON M5R 2R4
TEL: 416-962-4861
(1-800-220-1921)
Copyright © 2021 Ontario College of Pharmacists. All Rights Reserved.