This policy outlines Ontario College of Pharmacist’s (OCP) commitment and support of full inclusion of persons with disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
Our Commitment

OCP is committed to providing an accessible environment in which all individuals have equal access to OCP’s services and programs in a manner that respects the dignity and independence of persons with disabilities.

OCP endeavours to carry-out this commitment by supporting the goals of the AODA and establishing policies, practices and procedures which are consistent with the accessibility standards set out by the AODA, including accessible customer service, information and communication, employment and the built environment. OCP is dedicated to reducing and eliminating barriers in its environment that might interfere with an individual’s ability to make full use of services provided by OCP.

More Information

Questions about this policy may be referred to or via our toll-free number 1-800-220-1921 or should you wish to:

  • Request the Multi-Year Compliance Plan in an alternative format
  • Provide feedback on the way we provide products and services to customers with disabilities;
  • Provide feedback on our policy;
  • Request additional information
Related Documents
  • Customer Service Policy (for information on providing products and services to people with disabilities)
  • Multi Year Compliance Plan
  • Integrated Accessibility Standards Policy
  • Information and Communications Policy