Quality Indicators Data & Resources

The College is committed to demonstrating transparency and supporting registrants in the delivery of safe, high quality pharmacy care. Registrants are encouraged to use the tool below alongside information and data from their own practice to better understand the quality of care they provide.

While the data does not provide information about any one pharmacy, the tool helps identify regional and provincial trends that can help registrants and teams focus their efforts when developing continuous quality improvement initiatives in their own practice. The College does not have access to any pharmacy specific data, and the data tool and resources are only intended to support the sector in gaining a better understanding of pharmacy’s impact on patient and system outcomes and driving quality improvement.

This tool reports data from the first three Quality Indicators for community pharmacy on appropriateness of dispensed medications, medication-related hospital visits, and transitions of care. Additional indicators about the Patient/Caregiver-Reported Experience are currently being validated before a plan for data collection is developed. Work is also underway to develop provider experience measures, involving consultation with registrants.

An explanation of each indicator, along with practice insights and links to relevant resources, are included below the tool.

This tool can be expanded to full screen using the arrows in the bottom right corner.

The data from this tool is available here.

All data for these indicators were obtained from the Ministry of Health, and provided by year for 2015-2019. The detailed technical notes for the data, such as indicator definitions, inclusion criteria and data sources are available here. Any questions related to the technical specifications or data can be sent to policyteam@ocpinfo.com.