Service Charter: Regulatory Principles and Service Commitments

We’re serious about our values and principles and we are committed to living by them as a regulator.

Our Service Charter is an extension of the 2024-2028 Strategic Plan. The individual service commitments naturally build off the Board- defined regulatory principles that guide what it is we do and how we work. They ultimately reflect operational practices and are an expression of what you can expect when you interact with the College.

The Service Charter is our promise to you.

Send us a note at to share your feedback and let us know how we are doing.

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