The PSSA is an informative quality improvement tool that helps a pharmacy track their efforts to enhance patient safety over time. It can be used to proactively identify areas of potential risk, enabling pharmacy teams to plan improvement activities effectively and demonstrate system improvements.
Under the AIMS Program, as required under the supplemental Standard of Practice and the Standards of Operation, each pharmacy must complete the Pharmacy Safety Self-Assessment (PSSA) during the first year it is available and then at least once every two or three years.
Community pharmacies are required to complete the PSSA for the first time by December 31, 2021. This extended timeline, which is six months longer than the requirement in the supplemental Standard of Practice requiring completion of the PSSA in the first year of the program, recognizes that pharmacy professionals are currently dealing with many issues as a result of the ongoing COVID- 19 pandemic.
How to Complete the PSSA
The PSSA is accessed through the AIMS Pharmapod platform. It consists of six domains and is constructed with a focus on continuous quality improvement and implementation of concrete and tangible medication safety strategies. Under each domain are a series of statements that pharmacy teams can reflect on and determine the level of alignment of the pharmacy with the statement (i.e. always, sometimes, never). Where there is opportunity for improvement, actions should be created to address these opportunities.
The six domains of the PSSA are:
- Comprehensive patient information
- Medication storage, preparation and equipment
- Training and education
- Medication safety event management
- Pharmacy processes and continuing quality improvement (CQI)
Once the assessment is complete, the actions, with defined delivery dates, will be summarized within the “Action Plan” in the AIMS platform for easy internal tracking. The PSSA takes a systems approach to patient safety rather than focusing on individual performance.
While the Designated Manager is responsible for ensuring that the PSSA for the pharmacy is completed, the whole pharmacy team should be involved with both the process and the implementation of ensuing improvements and actions.