Step 1: Review the Complaints Process
As well, be sure to watch this short, helpful video which will give you an overview
of the complaints process and how to file a complaint:
Step 2: Complete the Complaint Form
- Please complete the online complaint form
- If you required a paper copy please contact the College at 416-962-4861 ext. 3800 or 1-800-220-1921 ext. 3800 or email firstname.lastname@example.org.
Step 3: Provide any supporting evidence
Please forward all supporting evidence such as prescription receipts, labels, vials of medication, etc. to the College. Medications will not be returned.
Ontario College of Pharmacists
483 Huron Street
Toronto, ON M5R 2R4
Phone: 416-962-4861 ext. 3800
Toll-free: 1-800-220-1921 ext. 3800
Please note, the Ontario College of Pharmacists is committed to supporting accessibility and will provide accessible formats and communication supports for persons with disabilities, in a timely manner that takes into account the person’s disability. Please contact us at email@example.com for more information or to request support in filing a complaint.