Quality Assurance Program

All Part A registrants must participate in the Quality Assurance (QA) Program when selected. The QA Program consists of four components: Self-Assessment, Knowledge Assessment, Practice Assessment and Learning Portfolio. Together, these four components lead to improved practice and patient care.

Purpose of the Quality Assurance Program
  • Assures the public that healthcare professionals are competent to provide patient care
  • Contributes to individual and system-wide continuous quality improvement
  • Ensures pharmacy professionals maintain appropriate skills and knowledge throughout their careers
  • Supports the College’s role in protecting the public and promoting continued competency of registrants
  • Meets expectations under the Regulated Health Professions Act which requires all regulated health professions in Ontario to have a Quality Assurance Program
How the Quality Assurance Program Works
  • Validates the things pharmacy professionals are already doing well
  • Helps Part A pharmacy professionals identify areas for improvement in their practice to better support their patients
  • Supports ongoing skill and knowledge development at all levels of a pharmacy professionals’ career
  • Selection to participate in the Quality Assurance Program is based on risk
Components of the Quality Assurance Program

The QA Program uses complementary assessment modalities to evaluate practitioners’ practice against the standards of the profession and support ongoing competency. All components of the Quality Assurance Program – Self-Assessment, Knowledge Assessment, Practice Assessment and Learning Portfolio – work together to support the delivery of safe, quality care.