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“My Account” and “My Learning” is where pharmacy professionals can go to manage their profile, complete transactions, and plan and manage their learning and development.

MY ACCOUNT
MY LEARNING

About The
College
- - - - About The College
        
        Learn about the College’s role and public protection mandate
        
        Overview
- Board (Council) & Committees
  - - - Board (Council) & Committees
        
        Learn about the role of the College's governing Board of Directors and various committees.
        Overview
      - Board of Directors
        
        Board (Council) Meetings & Reports
        
        Board Policies
        
        College By-Laws
        
        Committees
        
        Election Process
        
        Evolution of College Governance
        
        Lay Committee Appointees (LCA)
        
        Nasdaq Boardvantage
        
        Professional Committee Appointees
        
        A
- Performance & Accountability
  - - - Performance & Accountability
        
        Reporting on important College work and better understanding the performance and impact of our collective efforts on patient and broader health system outcomes is key to the College’s mandate.
        Overview
      - Annual Reports
        
        College Performance Measurement Framework
        
        College Performance Scorecard
        
        Commitment to Transparency
        
        A
- Equity, Diversity & Inclusion
  - - - Equity, Diversity & Inclusion
        
        Learn about the College’s Equity, Diversity & Inclusion commitment.
        Overview
      - Resources for Pharmacy Professionals to Support EDI
        
        Indigenous Cultural Competency
        
        Resources for Pharmacy Professionals to Support Indigenous Cultural Competency
        
        A
- Pharmacy Profession At-A-Glance
- Consultations
- Accessibility
- Careers
- Niagara Apothecary
- Strategic Plan
- Service Charter
- Contact Us
Protecting
The Public
- - - - Protecting the Public
        
        Learn about the College’s public protection mandate and how we work
        
        Overview
- COVID-19: Information for Patients
- You & Your Pharmacy
  - - - You & Your Pharmacy
        
        Information about your pharmacy experience as a patient.
        Overview
      - What You Should Expect
        
        Pharmacy Professional Training and Qualifications
        
        How Pharmacy Professionals Support Your Health
        
        About Your Pharmacy
        
        Tips on Managing Your Care
        
        Drug Interactions and Your Health
        
        Collaborating For Your Health: 3 Ways Pharmacists Are Part of Your Healthcare Team
        
        Billing Practices
        
        Patient Relations Program
        
        A
- About Find a Pharmacy or
  Pharmacy Professional
  - - - About Find a Pharmacy or Pharmacy Professional
        
        Understand how to use our "Find a Pharmacy or Pharmacy Professional" tool and key terminology.
        Overview
      - What’s Public (and what’s not) About Pharmacy Professionals
        
        What’s Public (and what’s not) About Pharmacies
        
        Are you looking for a pharmacy that provides methadone services for opioid use disorder?
        
        Glossary of Terms
        
        Language Search
        
        Requests for Removal of Information
        
        A
- Complaints & Reports
  - - - Complaints & Reports
        
        Anyone can make a complaint or file a report.
        Overview
      - File a Complaint
        
        Mandatory Reporting
        
        Self-Reporting
- Reporting Sexual Abuse
- Pharmacy Operational
  Assessment Process
  - - - Pharmacy Operational Assessment Process
        
        Learn about the College's oversight of pharmacies and what we assess.
        Overview
      - Community Pharmacy Assessments
        
        Remote Dispensing Location Assessments
        
        Drug Preparation Premises Assessments
        
        Hospital Pharmacy Assessments
- Discipline Process
  - - - Discipline Process
        
        Learn about how the College's discipline process works.
        Overview
      - Upcoming Discipline Hearings
        
        Discipline Case Summaries
- Fitness to Practise
Professional
Registration
- - - - Professional Registration
        
        Learn about registering as a pharmacist or pharmacy technician in Ontario
        
        Overview
- Register as a Pharmacist
  - - - Register as a Pharmacist
        
        Learn about the requirements to register as a pharmacist in Ontario.
        Overview
      - Undergraduate from the University of Ottawa Pharmacy Program
        
        Undergraduate from the University of Toronto or the University of Waterloo Pharmacy Programs
        
        Undergraduate from a CCAPP Pharmacy Program outside Ontario
        
        Graduate from a CCAPP Pharmacy program outside Ontario
        
        Undergraduate from an ACPE Pharmacy program
        
        Graduate from an ACPE Pharmacy Program
        
        International Pharmacy Graduate — Passed PEBC Qualifying Exam on 1st Attempt — PACE
        
        International Pharmacy Graduate – PACE
        
        Pharmacist Licensed in Canada Outside Ontario
        
        A
- Register as a Pharmacy
  Technician
  - - - Register as a Pharmacy Technician
        
        Learn about the requirements to register as a pharmacy technician in Ontario.
        Overview
      - Graduate from CCAPP Canadian Pharmacy Technician Program
        
        International Pharmacy Technician Applicant — Passed PEBC Qualifying Exam on 1st Attempt
        
        Internationally Educated Pharmacy Technician Applicant
        
        Pharmacy Technician Licensed in Canada Outside Ontario
- Registration Requirements
  - - - Registration Requirements
        
        Learn about what's required to register as a pharmacy professional in Ontario.
        Overview
      - Education
        
        Jurisprudence, Ethics and Professionalism Exam
        
        PACE
        
        Structured Practical Training
        
        PEBC
        
        Language Proficiency
        
        Good Character
        
        Canadian Citizenship or Legal Status in Canada
- Supporting Documentation for Registration
- Fees & Timelines
  - - - Fees & Timelines
        
        Learn about the fees and timelines associated with registering as a pharmacist or pharmacy technician.
        Overview
      - Timelines – Pharmacist Applicants
        
        Timelines – Pharmacy Technician Applicants
        
        FAQs – Fees & Timelines
- Referral to Panel & Appeals
- Resolutions & Policies
  - - - Resolutions & Policies
        
        Explore the resolutions that can take place, and corresponding policies, if not all registration requirements are met.
        Overview
      - Registration Resolutions
        
        Reported Minor Offences
        
        Police Background Check at Registration for All Applicants
        
        Language Proficiency Requirements at Registration for All Applicants
        
        French Language Proficiency Assessment Tests at Registration
        
        Non-Objective Evidence of Language Proficiency
        
        Extending the Validity of Language Proficiency Test Scores
        
        Jurisprudence, Ethics and Professionalism Exam
        
        Jurisprudence, Ethics and Professionalism Examination Testing Accommodation
        
        Jurisprudence, Ethics and Professionalism Examination Administration Appeals
        
        Practice Assessment of Competence at Entry (PACE)
        
        Practice Assessment of Competence at Entry (PACE) Assessor Criteria
        
        Practice Assessment of Competence at Entry (PACE) Administration Appeals
        
        Practice Assessment of Competence at Entry (PACE) Re-Scoring
        
        Testing Accommodations in Practice Assessment of Competence at Entry (PACE)
        
        SPT Preceptor Criteria
        
        SPT Practice Site Criteria
        
        SPT Conflict of Interest
        
        Part-Time Completion of Structured Practical Training
        
        Intern Registration for the University of Toronto’s PharmD for Pharmacists Program
        
        Student Registration for International Pharmacy Graduates Who Pass the PEBC Qualifying Exam for…
- Registration Reports
- Emergency Assignment Registration
- Maintaining Your Registration
  - - - Maintaining Your Registration
        
        Learn about the requirements for remaining a registered pharmacy professional.
        Overview
      - Annual Renewal for Pharmacists and Pharmacy Technicians
        
        Frequently Asked Questions about Maintaining Your Registration
- Two Part Register for Pharmacists
  - - - Two Part Register for Pharmacists
        
        Learn about Part A & Part B Register for Pharmacists.
        Overview
      - Process for Pharmacists to Move from Part B to Part A
        
        A
- Resigning & Reinstating
- Upcoming Changes to Registration and Quality Assurance
Practice &
Education
- - - - Practice & Education
        
        Access educational tools and resources for pharmacy professionals
        
        Overview
- COVID-19: Information for Pharmacy Professionals
- Practice Tools
  - - - Practice Tools
        
        Access helpful practice resources organized by topic.
        Overview
      - Fact Sheets
        
        Articles
        
        FAQ sets
        
        External Resources
        
        Support Materials
        
        A
- Quality Assurance Program
  - - - Quality Assurance Program
        
        The Quality Assurance Program helps ensure pharmacy professionals maintain their skills.
        Overview
      - Self-Assessment Tool
        
        Knowledge Assessment
        
        Practice Assessment
        
        Learning Portfolio
        
        A
- Continuing Education for Pharmacists and Pharmacy Technicians
- Opening & Operating a Community Pharmacy
  - - - Opening & Operating a Pharmacy
        
        Access key information about owning and operating a community pharmacy.
        Overview
      - FAQs – Opening & Operating a Community Pharmacy
        
        Opening a Community Pharmacy
        
        Opening a Remote Dispensing Location
        
        Certificate of Accreditation
        
        Pharmacy Accreditation Renewal
        
        Purchasing a Community Pharmacy
        
        Relocating a Community Pharmacy
        
        Community Pharmacy Amalgamations
        
        Community Pharmacy Renovations
        
        Closing a Community Pharmacy
        
        Operating a Lock & Leave
        
        The Point of Care Symbol
        
        Corporate Amendments
        
        A
- Opening & Operating a Hospital Pharmacy
  - - - Opening & Operating a Hospital Pharmacy
        
        Access key information about opening and operating a hospital pharmacy.
        Overview
      - Acquisition or Amalgamation – Hospital Pharmacy
        
        Closing a College Accredited Hospital Pharmacy
        
        Hospital Pharmacy Renovation
        
        Opening a Hospital Pharmacy
        
        Relocating an Inpatient Hospital Pharmacy Primary Location
        
        Pharmacy Accreditation Renewal
        
        A
- Health Profession Corporations
- Quality Improvement Data for Pharmacy
  - - - Quality Improvement Data for Pharmacy
        
        Data and resources to help inform pharmacy quality improvement activities.
        Overview
      - AIMS (Assurance and Improvement in Medication Safety)
        
        AIMS Data & Resources
        
        Quality Indicators for Pharmacy
        
        Quality Indicators Data & Resources
- Expanded Scope of Practice
  - - - Expanded Scope of Practice
        
        Information about expanded scope of practice, along with resources for pharmacy professionals.
        Overview
      - Evolution of Pharmacy Scope of Practice
        
        Minor Ailments
        
        Minor Ailments Expansion
        
        Minor Ailments Prescribing module
        
        Point of Care Tests
        
        Injection and Inhalation
- Ontario Pharmacy Health Program
- Clinical Viewers
Regulations &
Standards
- - - - Regulations & Standards
        
        Access federal acts and regulations, provincial acts and regulations, and by-laws that govern the profession
        
        Overview
- AIMS (Assurance and Improvement
  in Medication Safety)
  - - - AIMS (Assurance and Improvement in Medication Safety)
        
        About the College's mandatory Medication Safety Program for pharmacies.
        Overview
      - AIMS Program e-Learning
        
        Standards and Expectations
        
        Program Resources and Updates
        
        AIMS FAQs
        
        Pharmacy Safety Self-Assessment (PSSA)
        
        AIMS Safety Insights Group (SIG)
- Code of Ethics
- Code of Conduct
- Standards of Operation
- Standards of Practice
- Practice Policies & Guidelines
  - - - Practice Policies & Guidelines
        
        Important policies and guidelines for pharmacy practice.
        Overview
      - Boundary Violations and Sexual Abuse Policy
        
        Centralized Prescription Processing (Central Fill)
        
        Cross-Jurisdictional Pharmacy Services Policy
        
        Designated Manager – Medication Procurement and Inventory Management
        
        Designated Manager – Professional Supervision of Pharmacy Personnel
        
        Designated Manager – Required Signage in a Community Pharmacy Policy
        
        Distribution of Samples
        
        Faxed Prescriptions
        
        Fees for Professional Pharmacy Services
        
        Labelling Single Entity Drugs
        
        Loyalty Points Programs
        
        Medical Directives and the Delegation of Controlled Acts
        
        Operating Internet Sites
        
        Opioid Policy
        
        Restocking of Drugs used for Medical Assistance in Dying (MAiD) during COVID-19 Policy
        
        Treating Self and Family Members
        
        Virtual Care Policy
        
        Administering a Substance by Inhalation
        
        Administering a Substance by Injection
        
        Dispensing Components Included in the Usual and Customary Fee
        
        Documentation Guidelines
        
        Ending the Pharmacist Patient Relationship
        
        Extending the Beyond-Use Dates for Sterile Preparations
        
        Pharmacist Prescribing: Initiating, Adapting and Renewing Prescriptions
        
        Multi-Medication Compliance Aids
        
        Piercing the Dermis for Demonstration and Point-of-Care Tests
        
        Professional Obligations when Declining to Provide a Pharmacy Product or Service due to Conscience or Religion
        
        Protecting the Cold Chain Guideline
        
        Record Retention, Disclosure, and Disposal
        
        Supervision Emergency Assignment Guideline
        
        Providing COVID-19 Services in Community Pharmacies
        
        Prescribing Substances during the Pandemic
        
        Accreditation and Operation of a Pharmacy
        
        Medical Assistance in Dying (MAiD)
        
        Operation of a Remote Dispensing Location
- Additional Resources
News &
Resources
- - - - News & Resources
        
        Access the latest College news, key publications, and helpful resources
        
        Overview
- News
- Pharmacy Connection
- e-Connect
- Videos
- e-Learning Modules
- Infographics
- Forms
- Board (Council) Reports
- Annual Reports
- Brochures
Key Initiatives &
Consultations
- - - - Key Initiatives & Consultations
        
        Learn about important College key initiatives to serve and protect the public interest and participate in an open consultation.
- Key Initiatives
  - - - Key Initiatives
        
        The latest information on College key initiatives to serve and protect the public interest.
        Overview
      - An Opioid Strategy for Pharmacy
        
        Cannabis Distribution
        
        Pharmacy Safety Initiative
        
        Quality Indicators for Pharmacy
        
        Quality First: Addressing Business Pressures on Pharmacy Practice
- Consultations

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Home News & Resources imported CloseUpOnComplaintsWinter2016.pdf

CloseUpOnComplaintsWinter2016.pdf

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