Designated Manager e-Learning Module

The Designated Manager (DM) e-Learning module provides an overview of many of the key responsibilities of the DM. It is intended for current Designated Managers who wish to have a better understanding of their responsibilities as well as pharmacists who are considering the role in the future.

The DM is the pharmacist who is designated by the owner of the pharmacy as the practitioner responsible for managing the pharmacy. Managing the pharmacy means being responsible for managing the environment, which includes the premises of the pharmacy; along with the equipment, systems and staffing required to protect against and mitigate risks associated with the delivery of services. Also, as manager of the pharmacy, the DM is responsible for establishing the culture to support pharmacy professionals to meet the standards of professional practice.

We recommend that you view this module and refer to the legislation, standards of operation, standards of practice, practice policies and guidelines, and the Code of Ethics. You will be encouraged to navigate these resources throughout the module in order to deepen your understanding of how they link to the responsibilities of the DM. To facilitate this, a resource document is available for access when directed in the module.

The estimated running time is approximately two hours but will depend on your individual pace.

Please note that, if you wish, you may print a certificate of completion at the end of this module. Simply follow the instructions where prompted at the beginning and end of the course. At the start of the module, you will be prompted to enter your name, if you wish to have a certificate generated. Once you have completed the course, you will be provided instructions within the module for generating a certificate.